Last Updated: October 2025
Welcome to ZYORIQ, where your satisfaction and trust come first.
This page outlines all key customer-friendly policies related to your shopping experience on www.zyoriq.in.
We believe in complete transparency, smooth service, and secure shopping for every customer.
1. Shipping Policy
At ZYORIQ, we ensure every jewellery piece reaches you safely and on time.
-
Processing Time: Orders are processed and dispatched within 1–3 working days.
-
Delivery Timeline:
-
Metro Cities: 3–5 working days
-
Other Locations: 5–7 working days
-
-
Free Shipping: Available on all prepaid orders within India.
-
Tracking: You’ll receive a tracking link once your order is shipped.
-
Delays: External factors like weather or courier issues may cause slight delays — we’ll keep you updated.
🔗 Read full policy: Shipping Policy
2. Return & Refund Policy
We aim to deliver happiness with every order. But if you’re not completely satisfied — we’ve got you covered.
-
Return Window: You can request a return or exchange within 5 days of delivery.
-
Condition: Products must be unused, unworn, and in original packaging.
-
Refunds: Processed within 3–7 working days after quality check.
-
Non-Returnable Items: Earrings and discounted items (for hygiene & safety reasons).
-
Refund Mode: Prepaid refunds to original payment method; COD refunds via bank transfer or UPI.
📧 To initiate a return: Email support@zyoriq.in or WhatsApp +91 7003250448.
🔗 Read full policy: Refund & Return Policy
3. Privacy Policy
We value your trust and protect your information with utmost care.
-
All transactions are encrypted using SSL security.
-
Payment details are processed by trusted gateways (like Razorpay, Paytm).
-
We never store or sell your personal data.
-
Cookies are used only to improve your browsing and shopping experience.
-
You can contact us anytime to update or delete your data.
🔗 Read full policy: Privacy Policy
4. Terms & Conditions
By accessing www.zyoriq.in, you agree to follow our brand’s terms.
-
Product images may vary slightly due to lighting or screen display.
-
Prices, collections, and offers may change without prior notice.
-
All content (images, text, logos) belongs to ZYORIQ — unauthorized use is prohibited.
-
ZYORIQ is not liable for external issues such as courier delays or third-party failures.
🔗 Read full policy: Terms & Conditions
5. Customer Support
Need help with your order, product, or return? Our team is just a message away.
📧 Email: support@zyoriq.in
📞 WhatsApp: +91 7003250448
🌐 Website: www.zyoriq.in
Our promise: Luxury at best-price, delivered with care.